Sell StorefrontA shop that sells, on every screenCheckout and paymentsOne page to pay; set up in minutesMoving from ShopifyBring your store across
Run AdminOrders, products, customers, reportsBuilt-in appsBox savings, reward bar and moreConnectionsYour warehouse, email, tracking
Agents and trust AgentsHelp that stays inside your limitsSecurityMoney and access stay with peopleAbout SepalWhy we built it
A real store on SepalHow Tooth & Paste moved its shop to SepalRead the story →
Moving from Shopify

Bring your store across, piece by piece.

Products, customers, past orders, codes, pages and your domain, moved in a set order and checked on a preview address before a single shopper sees the change. Your Shopify store keeps running until you decide to close it.

Join the waiting list What comes across

An illustration of a planned move, with sample products. The importer is not built yet.

What comes across

Your store, not a fresh start.

Anything marked Planned is not built yet. When your spot opens, we tell you what is ready and do the move with you.

Products and collections

  • Titles, descriptions, pictures
  • Options, prices and stock
  • Collections and their order
Planned

Customers

  • Names, emails and addresses
  • Who agreed to marketing email
  • No passwords: shoppers sign in by code
Planned

Orders history

  • Past orders with their items
  • Linked to each customer
  • For reports and support
Planned

Discount codes

  • Codes and their amounts
  • Start and end dates
  • Usage limits
Planned

Pages and policies

  • About, FAQ and other pages
  • Shipping, returns, privacy
  • Edited in Merchandising
Planned

Your domain

  • Stays the same address
  • Two records to change
  • Secure certificate set up for you
A step you take; we check it

Redirects

  • Old product and page links
  • Lead to the same things on Sepal
  • So saved links and search results keep working
Planned

Set up fresh on Sepal

  • Payments: connect Stripe in about 10 minutes
  • Your warehouse or order system, privately
  • Staff accounts
  • Gift cards: not on Sepal yet
Step by step

Seven steps, in an order that keeps you selling.

  1. 1Sepal Join the waiting list When your spot opens, we create your store on a private preview address.
  2. 2Together Bring products and collections Pictures, options, prices and stock, checked twenty at a time. Planned
  3. 3Together Bring customers, orders and codes So support, reports and repeat shoppers pick up where they were. Planned
  4. 4You Copy pages and policies Then set your store words, home page sections and menus. Planned
  5. 5You Connect payments and your warehouse Stripe in about 10 minutes; your order system through a private connection.
  6. 6Together Place test orders On the preview address, with real cards and refunds, before shoppers see it.
  7. 7You Switch the domain Change two records at your domain provider, and shoppers arrive at the new store. Planned
  8. You are live on Sepal Orders arrive in the new admin and flow to your warehouse. Close the old store whenever you are ready.
Timeline

Most of the move happens before anyone notices.

Before the switch Build it on a preview address Everything comes across and gets checked while your Shopify store keeps selling as usual. ProductsCustomersOrders historyPaymentsTest orders
Switch day Point the domain Two records change, and new orders start arriving on Sepal. Domain
After Settle in Watch Alerts and Activity, then close the old store when you are ready. First orders shippedClose Shopify
Your checklist

Nothing forgotten.

The same list lives in your admin while you move, ticked off as each part is done. Here it is in full, so you know what to expect.

Tip: keep your Shopify store open until the first orders on Sepal have shipped.
Before you switch
On the day
After
Keep your warehouse or order system

The store changes. The back room doesn’t.

The system that packs your orders today keeps doing it. It connects to Sepal privately: products, prices and stock come in, orders go out, and shipping comes back so shoppers get tracking by email.

Your system connects if it can use Sepal’s API. We check it with you before the move. See every connection →
What changes for shoppers

Same shop. A new checkout.

Your domain, products and prices stay as shoppers know them. Three things look new, and none of them asks for a password.

A one-page checkout

Apple Pay and Google Pay at the top, cards below, no account needed.

Accounts by emailed code

Shoppers type their email and get a code. No password to remember, none to bring across.

Order status from the email

One link in the confirmation email shows where the order is, without signing in.

Questions about moving

Shopify is a capable platform that many good shops run on. If Sepal suits you better, this is how the move works. More on pricing and security.

Can I keep my Shopify store open while I move?

Yes. Everything is built and checked on a preview address first. Shoppers keep using your current store until you change the domain, and you close it whenever you are ready.

Will my old links still work?

Not yet. Sending old addresses on to the same things on Sepal is planned, so saved links and search results keep working.

Do my customers need new passwords?

No. Sepal has no shopper passwords at all. Customers type their email and sign in with a code we send them.

What about my Shopify apps?

Box savings, the reward bar and add-ons, a sign-up offer and a gift tier are built in. Email, contact lists, Google and Meta connect from Integrations. For anything else, tell us what you use and we’ll say honestly whether Sepal covers it.

Can I keep my warehouse or order system?

Yes, if it can use Sepal’s API. It connects privately and stays the source of products, prices and stock. We check it with you before the move.

Who does the work?

You and us together. We do the move with you; you check what comes across and make the calls.

Where can I sell after the move?

Canada and the United States, each in its own currency, with US prices worked out from your Canadian price or set by hand.

Move with a hand to help.

Sepal is opening to new stores in small groups. Join the waiting list, tell us you are on Shopify, and we’ll plan the move with you.

Join the waiting listSee pricing